Spyware, Malware, Trojans...
Did you know that something can be downloaded to your PC by you (or one of the
family), opening up a 'back door', exposing your personal information, photos,
credit card or banking details and more to criminals just by visiting a 'bad'
Some of those web sites seem harmless; they offer FREE stuff like desktop
wallpaper and programs that seem really useful or fun. A lot of them target
Did you know that your computer and Internet connection could be sending 'spam'
(junk email) messages to thousands of people around the globe without your
Some 'malware' is just annoying or embarrassing when it keeps popping up
advertisements or redirecting you to 'adult' web sites but some can be downright
Removal of most trojans and malware is possible with a reputable Anti-Virus /
Anti-Spyware application* but some variants are quite difficult to detect and
remove and thus require manual cleaning techniques. We have very high success
rates for removing rootkits and self-replicating malware variants. When you've
had enough - just give us a call!
In our experience, we've
not found an AntiSpyware program that will detect and remove ALL traces of ALL
malware. That's why we take a multi-layered approach to cleaning a system
successfully; using several different tools and techniques to achieve our goal.
For these reasons, we don't try to clean an infected PC 'on-site' or charge by
the hour for virus & spyware problems considering that just one scan may take an
hour or more depending on the number of files in the system so we could be at
your house for a very long time as several scans might be necessary in order to
get the job done properly!
Sometimes if a computer is heavily infected and too many critical Windows files
are damaged, the only practical way forward is to format the system and
reinstall Windows. In these cases we will endeavour to backup any user profiles
and data before taking this drastic step.
Contact us now to make an appointment - 01903 71 81
Or just bring the computer to us (no appointment
- Full Client Data Confidentiality
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